Gym CRM for independent gyms & fitness studios
The gym CRM that keeps members showing up and renewing on time
Repsy is gym management software that runs your front desk and your members' phones: member management, QR attendance, UPI payments, exercise logging and retention analytics in one app.
- Installs on any phone
- English · हिन्दी · ગુજરાતી
- UPI straight to your account
30 in the gym now
Repsy at a glance
- admin modules in one gym CRM
- 18
- staff roles, each with its own access
- 5
- languages — English, हिन्दी, ગુજરાતી
- 3
- gateway commission on UPI payments
- ₹0
Features
Gym management software for the whole gym floor
From the front desk to the squat rack: one fitness management software for your members, your money, your trainers and your team.
Member management
Every member's plan, expiry, dues, attendance and notes in one searchable profile.
See howQR check-in & attendance
Members scan the entrance poster with their phone. Staff can check anyone in by name or mobile.
See howExercise logging
Members log sets, reps and weights on their phone — even with no signal. Trainers can log for them.
See howRetention & members at risk
Renewal rate, retention by joining month and a ranked list of who is about to stop coming.
See howPlans & add-ons
Monthly to annual plans, morning-only slots, PT session packs, day passes, admission fees and add-ons.
See howUPI payments & invoices
Members pay by UPI from their own phone, and your desk confirms each payment against its UTR.
See howDashboard & reports
Revenue, joins vs dropouts, peak hours and collection forecasts — without building a spreadsheet.
See howEnquiries & classes
Log walk-ins and follow up before they join elsewhere, and run your classes and batches.
Challenges & rewards
Streaks, challenges, offers and a moderated community feed give members a reason to show up.
Push notifications
Broadcast to your members as push notifications, kept in an in-app notification centre too.
Staff roles
Owner, manager, receptionist, trainer and housekeeping — each sees only what the job needs.
Installs like an app
An installable app for Android and iPhone that queues changes on a patchy connection and syncs later.
Gym member management
Every member one tap away — not one page of a register
Search, filter and act on your whole membership from a phone or the front-desk PC.
- Find anyone fast — search by name or mobile, and filter by active, expiring, expired, at risk or frozen.
- The whole story on one profile — plan, streak, check-ins and dues, with tabs for attendance, payments, progress and notes.
- Digitise the register in one go — import your members from Excel or CSV.
- Renew, freeze or call without leaving the member's profile.
Gym attendance management
Attendance that takes care of itself
No register at the door and no queue at the desk. Members check themselves in, and you see the floor in real time.
- QR check-in at the door — print the entrance poster; members scan it with any phone camera.
- Check-in at the desk — staff check someone in by name or mobile number.
- Who's in right now — a live count of everyone who hasn't checked out.
- Peak hours heatmap — 90 days of check-ins by day and hour, so the busy slots are staffed.
Membership & payments
Plans and UPI payments that actually reconcile
Sell memberships the way your gym already does, and stop matching screenshots to bank statements.
- Plans the way you sell them — monthly to annual, morning-only, student, PT session packs and day passes, with admission fees.
- Add-ons like a diet plan, locker or steam & sauna, billed per month.
- Members pay by UPI from their own phone, straight to your UPI ID — no gateway in between.
- Confirm against the UTR — every declaration waits in one queue to confirm or reject, and invoices show what's overdue or part-paid.
Today's workout
Tuesday, 15 September
3
Sets
960 kg
Volume
148 kcal
Burned
New personal record today
Barbell Bench Press
Barbell, bench
- W20 kg × 12warm-up
- 160 kg × 8
- 260 kg × 8trainer
Barbell Bench Press
Last time: 60 kg × 8
Try it: change the reps or weight and log a set. A preview of the member workout screen with sample numbers.
Workout & exercise logging
Exercise logging members keep coming back to
Members log every set on the gym floor from their own phone. Every workout is another reason to come back — and another signal you can see.
- Pick by body part or training day — chest, back or legs; push, pull or full body — or just search the catalogue.
- Last time, prefilled — each set starts from the member's previous numbers, so repeating last week costs no taps.
- Every kind of exercise — weights and reps, bodyweight, timed holds and distance, with warm-ups kept out of volume.
- Progress they can feel — sets, volume, estimated calories and personal records, with a full workout history.
- Works in the basement — sets save on the phone with no signal and sync later.
- Trainers log too — the Training screen records a session on a member's behalf.
Member retention analytics
See your retention ratio before members quietly disappear
Repsy measures retention the way a gym owner thinks about it — who renewed, who is still coming, and who is about to stop — and puts a phone number next to every name.
- Reports
Renewal rate
The share of memberships that ended which were renewed.
- Dashboard
Retention by joining month
What share of each month's joiners are still active today.
- Reports
Net member growth
New members minus the members who left, for 3, 6 or 12 months.
- Dashboard
Engagement score
Attendance, streaks, feed activity and challenges, out of 100.
Active members
247
Expiring this week
34
The retention loop
- Check inEvery visit extends a streak.
- Stay engagedWorkouts, challenges and rewards.
- Spot the drop-offQuiet members rise up the at-risk list.
- Call and renewOne tap from the list to the member.
Screens and numbers from the Iron Age Fitness demo gym.
Dashboard & analytics
A gym business dashboard you'll open every morning
Gym business management without the spreadsheet: what came in, who is slipping and when the floor is busiest — on one screen, on any phone.
The same dashboard, on the owner's phone.
- Check-ins & money collected today
- Members at risk, ranked
- Revenue from confirmed payments
- New joins vs dropouts
- Revenue by plan
- Retention by joining month
- Peak hours heatmap
- Collection vs renewals due
All-in-one gym CRM
One app. Every screen your gym runs on.
Tap through the real admin screens from our demo gym — the same ones your team will use.
Today's numbers, and who needs a call
Why Repsy
Built for the one result gym owners pay for
Your members stop disappearing and renew on time. Everything in Repsy is there to make that happen.
Catch members before they drop out
Members at risk are ranked by last visit, upcoming expiry and dues, so the first call of the day is the one that matters.
Renewals stop slipping
Memberships expiring this week and outstanding dues sit on the dashboard every morning, with renew one tap away.
Payments that add up
Every UPI declaration arrives with its UTR to confirm or reject, and invoices show exactly what is overdue or part-paid.
Run the front desk from a phone
Mobile-first screens with thumb-sized buttons, installable on any phone, with changes that sync when the Wi-Fi comes back.
Your brand, not ours
Members open your gym's own web address and see your name, colour and icon on their home screen.
Speaks your members' language
Members and staff can use the whole app in English, Hindi or Gujarati.
How it works
From paper register to running on Repsy
Four steps, and most gyms are through them in a day.
- 1
Set up your gym
Add your plans, admission fees and add-ons, then set your brand colour and logo.
- 2
Bring your members across
Import your register from Excel or CSV and map the columns, or add members one by one.
- 3
Print the entrance poster
Stick the QR poster by the door. Members scan it with any phone camera to check in.
- 4
Open the dashboard daily
Confirm payments, call members at risk and renew whoever is expiring — in minutes.
What is a gym CRM?
A gym CRM keeps your members, memberships, attendance, payments and follow-ups in one place, so you can see who is active, who is about to lapse and who owes money. Repsy adds a member app on top, for check-ins, streaks, workouts and UPI payments.
How does Repsy measure member retention?
Three ways. Renewal rate is the share of memberships that ended which were renewed. Retention by joining month shows what share of each month's joiners are still active. Net member growth is new members minus the members who left. Members at risk are ranked every day by how likely they are to stop coming.
Can members log their workouts?
Yes. Members pick exercises by body part or training day, and each set is prefilled from last time. Weights and reps, bodyweight, timed and distance exercises are supported, with sets, volume, estimated calories and personal records for the day. Logging keeps working without signal and syncs later, and trainers can log a session on a member's behalf.
Can I import my existing members?
Yes. Upload your member list from Excel (XLSX) or CSV, match your columns to Repsy's fields, and your register is digitised in one go.
How do members pay their fees?
Members pay by UPI from their own phone and submit the UTR reference. Your staff confirm or reject it from the verify payments queue. Payments at the desk are recorded against the invoice with take payment. There is no payment gateway in between.
Do members need to download an app from a store?
No. Repsy is an installable web app that works on Android phones and iPhones straight from your gym's web address, in English, Hindi or Gujarati.
Book a free demo
Stop running your gym on a register
See members, check-ins, payments, workouts and retention working together in a real demo gym — then decide.
Book a demo
See Repsy running a real gym
Tell us a little about your gym and we'll get in touch to walk you through it.
- The owner's morning — dashboard, members at risk, retention and payments to verify.
- The member's phone — QR check-in, UPI payments and exercise logging.
- Your move across — how your register or Excel sheet comes into Repsy.
Already use Repsy? Sign in to your gym